Privacy Policy

Your Privacy Matters to Us

At PureSplash Wellington Pool Service, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website or services, you agree to this policy.

Information We Collect

Information You Give Us

When you request a quote or schedule a service, we collect information like your name, address, email, phone number, and details about your pool. We need this information to provide our services and communicate with you.

Information We Collect Automatically

When you visit our website, we automatically collect certain information like your IP address, browser type, and pages you visit. This helps us understand how people use our site and improve the experience.

Service Information

We keep records of the services we provide to you, including service dates, work performed, chemicals used, and any issues we encounter. This helps us provide better service and track your pool's history.

How We Use Your Information

We use your information to:

• Schedule and provide pool cleaning and maintenance services
• Send you service reminders, updates, and important notices
• Process payments and send invoices
• Respond to your questions and customer service requests
• Improve our services and website
• Send you marketing messages (only if you opt in)

How We Share Your Information

We do not sell your personal information. We only share your information in these situations:

• Service Providers: We may share information with companies that help us run our business, like payment processors or scheduling software. These companies are required to protect your information.
• Legal Requirements: We may share information if required by law or to protect our rights, safety, or property.
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owner.

Cookies and Tracking

Our website uses cookies, which are small files stored on your device. Cookies help us remember your preferences and understand how you use our site.

You can set your browser to refuse cookies, but some parts of our website may not work properly if you do.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure servers, encryption, and limited access to your data.

However, no internet transmission is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

Your Choices and Rights

Marketing Messages

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send you. You will still receive important service-related messages.

Access and Updates

You can request to see, update, or delete the personal information we have about you. Contact us using the information below and we will respond within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and the right to request deletion of your information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will delete it promptly.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: hi@wellingtonpoolservicing.com
• Phone: (561) 556-0246
• Address: 1463 Sailboat Cir, Wellington, FL 33414